What happens to my data if StudioOps goes away?

CSV export per table, available any time, at no fee. Your Square account stays yours regardless. Bank transfer payments go straight from your customer’s bank to yours — there’s never a StudioOps middleman to remove.

Who supports me when something breaks?

StudioOps support is UK-based. Search the help centre at studioops.uk/help for setup, bookings, and payments guidance; raise a ticket from there if you need a human. We aim to reply the same working day for urgent queries — account access, billing, booking, and payment issues.

How do I get paid, and is it safe?

Per invoice you choose bank transfer or card via Square. Bank transfer goes directly from your customer’s bank to yours — StudioOps never touches the money and takes no cut. Card via Square uses Square’s hosted payment page; card data never touches StudioOps and Square’s own standard processing fee applies on card payments only (we don’t add to it). PCI DSS SAQ A scope.

Can I still work if the system is down?

Your public booking page is the only customer-facing surface. Everything else is studio-internal and can fall back to manual until service is restored. A status page is on the way.

Pricing

£7.99 a month. Everything included. No add-ons. Ever.

One simple price for small studios with up to 10 active staff. No tiers, no add-ons, no surprises. We don’t take a cut of your bookings. We don’t charge per client. We don’t lock the useful bits behind a higher plan. Larger team? Email hello@studioops.uk for bespoke pricing.

One price. Everything in.

Small studio

£7.99 / month

Per business, up to 10 active staff. VAT included. Monthly billing, cancel any time.

Every feature in StudioOps
Every vertical — Salon and Atelier, today; more on the way
30-day free trial — no card required to start
Get paid by direct bank transfer or by card via Square — your choice per invoice
No commission on bookings, no per-client charge, no tiers
+ Square transaction fees (paid by you directly to Square; we don’t add to them)

Start your 30-day free trial

Larger team? Talk to us about bespoke pricing.

What’s in the plan

Public booking page
Customer records and history
Appointments and capacity-aware scheduling
Enquiry inbox with AI-suggested replies
Quotes — itemised, branded, accepted online
Invoices with deposits and balances
Bank transfer or Square card — paid straight to you
Customer follow-up space
Email + Telegram triage
Google Calendar push
Email signature and logo
Every feature we ship from this point on

What you won’t see

· No tiers. No paywalled features behind a higher plan.
· No per-user charges for your team.
· No per-client charges.
· No commission on your customer transactions.
· No annual plan, no setup fees, no usage-metered AI add-ons.
· No add-ons. Ever.

What happens after your 30 days

The trial is 30 days, no card up front. Here’s the timeline so there are no surprises.

Day 25
We email you a reminder that the trial ends in 5 days, with a link to add a card if you want to keep going.
Day 31
If you’ve added a card, you’re on the £7.99/month plan and we start billing. If you haven’t, your account simply pauses — no surprise bill.
Up to day 121
We keep your data safe for 90 days while you decide. Export your customers, bookings, quotes and invoices as CSVs from Settings whenever you like.

Cancel any time before day 31 and we don’t bill you. Cancel after day 31 from Settings → Billing → Cancel; no questions, no retention call.

Questions worth answering up front

Trust before price.

You're being asked to route enquiries, quotes, invoices and payments through a new system from a small team. These are the questions we'd want answered in your shoes.

What happens to my data if StudioOps goes away?: CSV export per table, available any time, at no fee. Your Square account stays yours regardless. Bank transfer payments go straight from your customer’s bank to yours — there’s never a StudioOps middleman to remove.
Who supports me when something breaks?: StudioOps support is UK-based. Search the help centre at studioops.uk/help for setup, bookings, and payments guidance; raise a ticket from there if you need a human. We aim to reply the same working day for urgent queries — account access, billing, booking, and payment issues.
How do I get paid, and is it safe?: Per invoice you choose bank transfer or card via Square. Bank transfer goes directly from your customer’s bank to yours — StudioOps never touches the money and takes no cut. Card via Square uses Square’s hosted payment page; card data never touches StudioOps and Square’s own standard processing fee applies on card payments only (we don’t add to it). PCI DSS SAQ A scope.
Can I still work if the system is down?: Your public booking page is the only customer-facing surface. Everything else is studio-internal and can fall back to manual until service is restored. A status page is on the way.

Start your 30-day free trial.

£7.99/month per business after 30 days free. No card up front. Monthly billing, cancel any time. Leave a few details and we'll get you started.

Already a studio owner with a StudioOps account? Sign in.